Frequently Asked Questions

Here you'll find answers to common inquiries about how we work and what we do. If your question isn't here, feel free to contact us directly.

Our Services

Our Brand Foundation package is a comprehensive solution that includes everything from the Strategy Sprint (market research, audience analysis, positioning) plus full brand identity design (logo, color palette, typography), and detailed messaging guidelines for consistent communication.

We believe effective design is born from sound strategy. Therefore, we typically do not offer standalone design services. Our process ensures that every creative asset is grounded in research and aligns with a clear strategic objective to maximize its impact.

We manage integrated advertising campaigns across multiple channels, including digital (PPC, social media, content marketing) and traditional media where appropriate. Our focus is on creating a cohesive campaign that is driven by data and optimized for performance.

Process & Timeline

The first step is a no-obligation consultation call. This allows us to understand your business, your challenges, and your goals. From there, we can determine the best engagement model and develop a tailored proposal for you.

We believe in a collaborative partnership. We typically require key stakeholder involvement during the initial Discovery phase (workshops, interviews) and for key milestone approvals. The level of day-to-day involvement can be tailored to your preference, but we find the best results come from open and regular communication.

Billing & Engagements

The Growth Partnership is a monthly retainer customized to your needs. It provides ongoing access to our strategic and creative teams for campaign management, performance analysis, and continuous brand development. Pricing is based on a defined scope of work determined at the outset.

For project-based work, we typically require a 50% deposit to commence the project, with the remaining 50% due upon completion and delivery of final assets. Retainer engagements are billed monthly in advance.